Privacy Policy
Effective Date: April 15, 2026 (Updated August 2, 2026 for SMS Communications)
This Privacy Policy describes how Redline Data Lab ("we," "us," or "our") collects, uses, and protects information when you use our website and services.
1. Information We Collect
We may collect:
- Name, email address, and phone number
- Billing and payment details (processed securely via Stripe)
- Usage data (IP address, browser type, and interactions with our site)
2. How We Use Your Information
We use your data to:
- Provide and improve our services
- Process payments and manage subscriptions
- Communicate with you (support, updates, and offers)
- Prevent fraud and enforce our Terms of Service
3. Payment Processing
Payments are handled by Stripe. We do not store full credit card information on our servers. Stripe's privacy policy applies to all payment data.
4. Data Sharing
We do not sell your personal data. We may share data with:
- Payment processors (e.g., Stripe)
- Service providers (hosting, analytics, CRM)
- Legal authorities if required by law
5. Data Security
We implement reasonable safeguards to protect your data. However, no system is 100% secure and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request deletion or correction of your data
- Opt out of marketing communications
To exercise these rights, contact us at hello@redline-data.xyz.
7. Cookies & Tracking
We may use cookies and similar technologies to improve user experience, track site performance, and analyze usage patterns.
8. Data Retention
We retain your data as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
10. Updates to This Policy
We may update this policy at any time. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
11. SMS Communications and Mobile Information
When you provide your mobile phone number and consent to SMS communications, Redline Data Lab may send you informational text messages about appointment reminders, onboarding, account or service updates, and customer support.
Message Frequency: Message frequency varies based on your service requests and account activity.
Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details.
Opting Out: You may opt out of SMS messages at any time by replying STOP to any message from us. After opting out, you will no longer receive SMS messages from Redline Data Lab.
Help: For assistance, reply HELP to any message from us or contact us at hello@redline-data.xyz.
Consent Not Required: SMS consent is not a condition of purchase. You may use our services without consenting to receive SMS messages.
Mobile Information Collection: We collect mobile phone numbers only when voluntarily provided by you. We do not collect mobile numbers without your explicit consent.
Consent Recording: When you consent to SMS messages, we record your consent timestamp, source URL, disclosure version, and exact disclosure text as evidence of your consent.
Third-Party Sharing: Redline Data Lab does not sell or share mobile numbers or SMS consent records with third parties or affiliates for marketing or promotional purposes.
12. Contact
Redline Data Lab
hello@redline-data.xyz
411-E Rose Lake Drive
Charlotte, NC 28217